Poor morale - Anonymous employee BT Group Employee Review

1.0
27 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are individuals within the mess that are willing to do their best.

Cons

- The performance management process is tainted. Talented individuals are purposefully marked down to meet the need for a "normal distribution". It's unfair and demotivating. It promotes a culture of fear and a culture of blame. Managers are forced in to providing unfair ratings or risk a poor rating themselves. The union is strongly considering some sort of action on this as it has become a growing problem. - As such, work-life balance is poor. Individuals do not want to risk getting a poor performance marking. Those that do try and maintain a balance are resented by the rest that are working tooth and nail to stay afloat. - Despite giving the impression of being THE Communications expert, only the most senior staff are allowed to work from home. Ordinary staff are having their work-life balance disrupted by forcing them in to the office. - Cost-cutting has resulted in leavers not being replaced. Staff are unable to cope with the workload. Mental health is suffering as a result. - If you're not part of the 'inner circle' or liked by them, you're not going to progress very far.

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5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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