Needs to find its way - Anonymous employee BT Group Employee Review

3.0
19 Dec 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people in the organisation who as teams are extremely customer focussed. Excellent work life balance Good benefits package Opportunities to create your own brand with onus on networking, self promotion and appraisal

Cons

There is a lack of clear strategy in the organisation and weak leadership. The organisation operates a consensus model - constantly eliciting feedback from employees about what work and what doesn't. Whilst it is great to be consulting, management need to stand up and be accountable for the success of the organisation and lead staff to success. Constant reorganisation and quantity and complexity of process make it difficult to carve a path to career progression and success

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5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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