Managing for Performance has taken over. Customer focus is diminishing. - Senior Sales Professional BT Group Employee Review

3.0
6 June 2014
Recommend
CEO approval
Business outlook

Pros

Large organisation which will never be ignored by customers due to its credibility in uk telecoms. On paper the opportunity is there to earn bonus. There is access to a wide portfolio of IT products. There data networks in my opinion are second to none and are rated highly by gartner.

Cons

Job roles are narrowly defined and many employee talents are not used. Support and knowledge of new product areas is scarce. service is suffering due to staff reductions and industry restructuring. Customers are becoming less important to the organisation. Bonuses are rarely paid.

Explore other reviews about BT Group

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

The people there were great.

Cons

The company doesn't seem to understand the current security market.

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