C-Levels need to get their act together - Technical Support Professional BT Group Employee Review

1.0
3 June 2015
Recommend
CEO approval
Business outlook

Pros

*The people are very nice and helpful within your department. Its feels like, "We're in it together". *There is chances to work from home

Cons

Expect no raises or bonus. You will have the carrot on the stick dangled in front of you, but there is no follow through. Raises are less than the inflation rate, so expect in a year to make less than you do now. Another issue, is upper management have no idea what is going on in the front line. Which in a way is expected, but it nearly seems like they actively work against the best interest of their front line employee, all the while blaming line managers, which is misleading since they took most of the front line managers powers away. As a consequence there is a massive morale issue. Many see very bleak outlook and causing many to leave for greener pastures. Lastly, there is huge issue with mobility in the company or lack thereof. Sure you can move on to new jobs, but the challenge comes to get the comparable pay with your new responsibilities. I have seen several people get railroaded and getting paid less then their counterparts because they were an internal hire.

Explore other reviews about BT Group

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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