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      BT Group

      Engaged employer

      BT Group reviews

      Customer Service Advisor - Customer Service Advisor BT Group Employee Review

      4.0
      24 June 2015
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay and bonus is fantastic, the staff are so friendly and helpful. I've only been working with BT for a few weeks but I think it is a great job.

      Cons

      The management can be far too preoccupied with targets and getting results from you. It's quite a pressured environment sometimes.

      Explore other reviews about BT Group

      5.0
      6 June 2026
      Checkout operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      3.0
      27 June 2026
      Threat analytics manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people there were great.

      Cons

      The company doesn't seem to understand the current security market.

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