Bad and toxic environment - Customer Service Representative BT Group Employee Review

Users say... "On the positive the work/life balance is good and I have been able to develop many new skills." "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" "Benefits and leaves are good" "World ethics is good and culture" "good pay (better than any Indian MNC) (but now the average pay is reduced for new joiners)" 

Users say... "Low salary and any additional money even when you get a promotion for a higher position" "Too many managers and most of them don’t understand anyones jobs" "Hours are long and unsociable" "Senior management do not listen" "Poor leadership and can feel at times that you're just a number."