Pros
The wages are adequate. (But not worth the stressful environment you will be entering.) The office is dog friendly. The actual staff who work there are really nice people (however, due to high turnover, this statement may be obsolete in 6 months time.) There is some understanding given to the external mental health of staff, however the job itself outweighs that with the amount of mental health issues it causes.
Cons
The Managing Director manages through threats, belittling and fear throughout the office. The office environment is an extremely uncomfortable place when he is present. The high turnover of staff reflects an environment that destroys people mentally. Staff are given tasks far outside of their remit and are lambasted for the smallest of mistakes, leading to a culture where everyone is scared to speak up or show any sense of intuition, for fear of repercussions. The only praise ever given is to the sales team when a significant sale is made, otherwise they (and everyone else) are publicly humiliated and belittled on a daily basis. As the company is very small and there is no HR, this situation goes unopposed. Staff are often expected to work outside of their contracted hours (which are already 9-5:30) for no extra pay or thanks. I would not recommend this company to anyone in any role, for any length of time.