Not worth it! - Special Education Teacher Babylangues Employee Review

2.0
24 Jan 2018
Recommend
CEO approval
Business outlook

Pros

The people I talked to from the company (and I talked to several) were all very nice. If you are very young and don't need to pay for rent and are just earning pocket money, this job could work for you. But if you are an adult with experience I don't recommend it, you can easily earn double (without the hassle) by tutoring, you can find students easily by putting an advert in Leboncoin. Also, it could be good if you have never taught before and want to get some experience.

Cons

I feel like the whole thing was a mess from start to finish. First of all in the promotional materials they promised between "10.45-16.45€ an hour" but after I went through the whole process of being hired they finally told me that I would be making €10 an hour. I shouldn't have started the job, but I did. I wasted so much time and energy doing logistical stuff with them. For instance a 4 hour training session is mandatory. If you don't live in Paris you can do it remotely, there were all sorts of hoops to jump through with technology stuff, but I did it. The day of the training I had some major problems and couldn't connect properly. I called every single telephone number that I had for the company (about 5) no one answered and not one person called me back! I also sent an email to their technical suppport and never received a reply. I was not paid for the training session. I'm not sure how this is legal. Also, the office is totally disorganized and communication within the company is a mess. I would often receive the same emails (obviously templates) from many different people. However on numerous occasions these emails did not pertain to me at all. Once I got 3 emails giving me directions to the training place in Paris. But I wasn't even going. This happened all the time. You don't make any money at all and it's a pain in the neck, so unless you're just doing it for fun I really wouldn't recommend this job to anyone.

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Babylangues Response
8y
Thank you for your comments. Firstly, we would like to take this opportunity to apologise for the technical issues that you experienced on the day of your training session. On this occasion we encountered a series of problems with the wifi in the venue, but we tried to manage as best we could. However, we recognise that this must have been very frustrating for you and are sorry for that. With regards to your comments on the wage that you received while working for us, we would like to remind you that Babylangues is the only company who gives NET salary figures in its promotional materials. This may make it seem like our instructors earn less, but we take this risk in order to be as transparent as possible. Therefore, when we say that the salary ‘typically varies between €10,45 and €16,50 an hour in Paris’ we aim to make it as clear as possible that the wage does not sit at a fixed rate. We also highlight the fact that our positions work on a part-time basis only, and so are not suitable if you hope to support yourself fully . This fact is explained to all of our instructors at the beginning of and all throughout the application process, but if you did not feel that this was clear, our recruitment and/or HR departments would have been happy to discuss any queries with you. The Babylangues office spends each day communicating with its instructors and the families that they work with, resolving discrepancies and misunderstandings, and keeping up to date with the activities and needs of every individual at every stage of their working life as part of our company. Therefore, it would in no way be possible to assign a single staff member to a single instructor, as communication would be too slow. Under our system, our office staff respond to emails from our employees as soon as possible, and although in certain instances they may receive more than one message as we work to make their life in France as straightforward as possible, this is sometimes necessary. We would like to better understand your claim that operations at Babylangues are ‘unprofessional’ and ‘time-consuming’, as your comments remain a little vague. If you would like to give more specific details, feel free to send us an email and we can discuss further.

Explore other reviews about Babylangues

4.0
16 Nov 2019
Recommend
CEO approval
Business outlook

Pros

The entire staff was very accommodating and nice. I originally interviewed for them and one other ESL babysitting company and I was much more comfortable with Babylangues. They were very good at keeping my class schedule and my preferred age of children to babysit in mind. The process both applying to and leaving the company was very straightforward and they were more than happy to be my reference for several jobs I ended up applying for after leaving Paris.

Cons

I found the training session, which is only half a day, a little redundant and it could have been much shorter but that is the case for a lot of training sessions. The pay is not amazing but it was enough for me to pay for some necessities as well as some other excursions in Europe. I've heard stories of bad experiences other people had with one of the staff members but I've never experienced this personally.

2.0
5 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Alright if you can't find anything else and can't speak French, and if you have other sources of income and are doing something else in France like studying or something. It's very easy to get a job here as they seem desperate for teachers and seem to often hire people on the spot during the interview.

Cons

It’s just babysitting for minimum wage (though advertised as a 'high' wage), and you can only do part-time hours. Holidays aren’t fully paid, you just accrue 1€/hour to be paid out at school holidays. Only half a day training, which is unpaid and disorganized. I heard that one staff member was aggressive and unprofessional towards another teacher when he wanted to leave which really turned me off working there, and made me reluctant to approach them about anything. You have to give 2 or 3 months notice to get out of the contract (they threaten to press charges if you don't), and it's in French so read it carefully before signing, don't just sign it on the spot without reading it like they ask you to. I got the impression that they have a high turnover rate of babysitters. I found the company to be fairly disorganized, and the same lesson plans seemed to be used for children of different ages and levels, so some of it wasn't relevant. Because all your leave is paid out during school holidays, you can't take any days off during normal working time or you won't get paid. Also they are short on staff so I felt a lot of pressure to not take any days off because it is unlikely that they will be able to get a replacement. I felt like it would be quite difficult to take a sick day at short notice (though luckily I didn't get sick while working there). Also I was told during a job interview at another organisation that experience at this organisation is not highly regarded by proper English teaching schools in France, they just consider it as babysitting, so I wouldn't recommend working here if you want a career in teaching English.

13
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Babylangues Response
12y
To whomever wrote this article, please feel free to get in touch with us (careers@babylangues.com - +33173749200) to dicuss your issues and how we can help you resolve them. Am I right to assume that you have never worked with us or have ulterior motives to tarnish our reputation? Your allegations are false: "It’s just babysitting" --> It is not babysitting but Language Teaching through interactive activities taking place either in a classroom or at childrens' homes. All our instructors receive full training to the innovative methodology developed by Caroline Benoit-Levy, a certified linguist, weekly teaching assignments and proprietary pedagogical materials in the form of books, CDs, and activity toolkits to accompany them along the curriculum. "for minimum wage" --> Babylangues instructors are paid a net hourly rate of 10.00-16.50€, incremental over time and substiantially higher that the French minimum wage (7.47€ net/hour). "You have to give 2 or 3 months notice to get out of the contract (they threaten to press charges if you don't)" -->Yes our contract clearly states a 2-month notice period for resignation. We require a high level of commitment form our instructors as the job involves working with young children and thus building a close relationship with them. Unexpected instructor departures tend to be very disruptive to the progress made by the pupils concerned. A 2-months period is the time needed to ensure we recruit a viable replacement instructor and put in place a smooth transition between the leaving instructor and his substitute. If a replacement is made before the 2-months period, instructors are in fact permitted to leave without having to serve the notice period in full. This happens in most replacement situations. We have obviously never threatened or intimidated anyone, we are serious organisation with hundreds of clients and a reputation to sustain. "It's [the contract] in French so read it carefully before signing, don't just sign it on the spot without reading it like they ask you to." --> Our legal documents are French because our company is based in France and the authorities we comply with have this as a requirement. We have never asked for anyone to sign documentation on the spot. Instead we provide transcripts translated in English with our contracts, always encourage our instructors to take them away and read carefully before returning, and even redirect those interested towards the services of a profesional and independent translator.
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