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What a mess! - Anonymous employee BackOps Employee Review

1.0
28 Jan 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, they'll let you work from home and be somewhat flexible on your hours. BackOps is a modern company that is always on the edge of new technology. They also bring lunch into the office for those on site which is a great perk. They try to boost culture with activities such as wearing costumes, hats, etc. It's silly, but what else do you do to promote culture when you have a primarily remote workforce?

Cons

BackOps knowingly underpays their employees because they offer "intangible benefits". What this translates to is taking advantage of vulnerable women who are having a hard time reentering the workforce. BackOps operates under the guise of a mission driven company that cares about women's empowerment when the bottom line is that the brilliant execs found a way to source qualified women who want work life balance and using them as cheap labor. Don't expect loyalty or warmth in reality, even though the interview process feels completely opposite. They prefer not to hire men because men ask for more money and won't continue to stay underpaid. (Not an assumption, I was told this by leadership). They also systematically weed out older individuals based on "knowledge of technology". There is no structure at BackOps, they often don't know what they're doing. Yes, it's a startup but this goes beyond the general hit and miss of startup life. They don't even have an employee handbook. If something goes wrong they're quick to throw you under the bus, it's a small company where the leaders won't accept responsibility. It's a schizophrenic environment in that they can't decide if they want to be a service based organization or a software company.

Explore other reviews about BackOps

5.0
4 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and lots of opportunities. I've been able to develop personally and professionally in more ways than I would have anticipated when I first joined the company. I am constantly being pushed beyond my comfort zone to learn and develop. The CEO and executive team care deeply about their employees and their clients.

Cons

It can feel like there are a lot of changes, but nothing more than a typical start-up.

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BackOps Response
10y
Thank you for your feedback and review. So glad to hear that you are getting a lot out of your experience at BackOps!
5.0
30 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Perks are pretty good: free lunch, great location, and benefits. The engineers like to play foosball and the Wii to relax. Good career opportunities as well. I have a friend here that I saw get a promotion after three months. She worked her butt off for it though. If you work hard, then you get rewarded. The people here are intense but very friendly as well. The company is building a product that helps us work with clients and manage our work. The system used to be really bugged, but it's gotten a lot better and actually started helping. I like being a part of the process when the engineering team works on the product.

Cons

Work-life balance is pretty tough here, but it's better than it used to be. When I joined, I was working from early morning to late at night. Since the new year, I'm back to a more normal work-life balance. Still, I could get a more comfortable job somewhere else. Since the company seems to be doing better and better, I'd want to stick it out. Some clients can be difficult. I know a coworker got yelled at by the CEO of one of our clients. No one deserves that treatment, but it goes with the job I guess. The good thing is the head of account management actually reprimanded the client.

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