A Family Culture - Account Executive Backbone (CO) Employee Review

4.0
8 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Backbone is a tight-knit family based in the foothills of the Rockies in Boulder, CO. As an original team member, I was able to see the beauty of a small but mighty team achieving big results!

Cons

The ups and downs of the last few years provided challenges as the team shrunk, grew and shrunk again in size. It was a bit of a rollercoaster.

Explore other reviews about Backbone (CO)

5.0
29 Dec 2022
Recommend
CEO approval
Business outlook

Pros

The culture is great inviting environment and they really want to make sure you know the product

Cons

Not many cons to be honest

1
2.0
12 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

for the most part the people were nice, good location, free snacks

Cons

Absolutely no process, no communication, and no leadership accountability. leadership had no idea how to properly delegate tasks, manage time or give proper feedback, guidance and training. Being shuffled from one sprint to the next almost without warning, were constantly pulled off of projects halfway through working on them only to be given something totally different, scolded for not following the near non-existent design guidelines and when issues were brought up they were quickly dismissed and nothing changed. Attempts at organizing within our team ended up being pointless due to the aforementioned task hopping. There was no transparency into the design process whatsoever and anything bad or broken was shoved to the side in favor of cheap, empty pep-talks and ignoring how miserable everyone was for having to pick up the work left behind from that attitude. I understand that Backbone is a startup and a lot of the issues can be attributed to a rapidly growing team, juggling multiple tasks and overall just figuring things out, but the way it all was handles and how people got treated during all of that was deeply unfair and unprofessional.

8
avatar
Backbone (CO) Response
7y
Thank you very much for your valuable feedback. As a growing startup Backbone is running an agile process across our entire organization, and one that is frankly evolving. This means our deliverables can shift, from client needs to changes in business priorities, which can sometimes add stress to our organization as a whole as well as our respected individual contributors. We realize the startup environment can be messy and isn't for everyone, especially if there has not been a previous process in place. With rapid growth comes the challenges of maintaining integrity across communication channels and projects, and we completely understand that we need to continue to get better. Since last year, we’ve made it a point to have our newly enrolled leadership team attend conferences and meet at regular off-sites in order to give them the necessary tools to function within a high-pace environment while valuing each team member's contributions. We genuinely appreciate your comments and are continuing to work to ensure that we respect the efforts and challenges of each employee. Best, Matthew Klein
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