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Thank you for sharing your perspective as a Trip Leader with Backroads. We’re thrilled you valued the camaraderie among our staff, We agree our community is something special! While our hiring process is selective to ensure the best fit for long term success, we strive to interview as many passionate applicants as possible, regardless of referral status. We also focus on regional needs, for instance, this year we need far more European-based candidates or candidates that display a European skillset (like languages, manual transmission, significant experience in the region) in order to meet our guests' travel wishes. This may lead to some North American-based candidates having to wait longer to hear back from us than others. While we definitely do not intentionally over-hire, we do hire in order to meet our peak staffing needs in the summer months, which can lead to a fluctuating amount of work between May and October, typical of seasonal guiding positions.
We take pride in offering a competitive benefits package for the industry (including compensation, provided housing, retirement savings options, etc.), with a focus on supporting our team members’ well-being, growth, and longevity with Backroads. Lastly, we appreciate your comments around training intensity. There is a lot to learn and we aim to further set our new field staff up for success after they finish training by prioritizing support lead roles which allow them to continue learning and build confidence throughout their season.