Great People and Benefits, but Culture and Communication Are Slipping - Software Engineer BambooHR Employee Review

3.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people I work with are genuinely great, and the day-to-day environment is usually positive. Work–life balance is respected, and the pay and benefits are competitive. The perks are solid, and in the past, there was a real sense that employees’ perspectives mattered. Conversations with managers felt meaningful, and there was room to explore ideas or alternative approaches. I’ve had opportunities to grow, especially in the early stages.

Cons

Over the last year, expectations have increased without the support needed to meet them. New tools and processes get rolled out with the assumption that teams can immediately adopt them, but the training and resources aren’t there, which leads to frustration. Communication from management has also slipped. Feedback often feels brushed off or met with surface-level responses instead of action. At times, it feels like information is being filtered or withheld, which creates distrust. Overall, the culture has shifted a lot since I joined, and not in a positive direction.

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BambooHR Response
3mo
Thank you for your candid and detailed review. Hearing that you’ve valued the people you work with, the environment, and the balance you’ve had is meaningful to us. We also recognize the frustration that can come when expectations shift quickly during times of rapid change. Your comments are not taken lightly, as we strive to live our values consistently as we evolve. Please reach out to your leadership team or our HR team if you’re willing to share more—we welcome the chance to listen and work toward improvement alongside our team members. Thanks, Jonathan Vaas, Head of HR & Legal

Explore other reviews about BambooHR

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

If you’re complacent with being told what to do and are OK with the pay, you will be OK working here

Cons

There might not be enough space for what I have to say. Management is full of narcissist. Little to no accountability or responsibility from management. Management job is supposed to be helping the team and supporting them and learning the job which they extremely lack in. If you are OK with having someone tell you how to do your job that doesn’t know how to do your job then, you’re in luck. When the team was failing to hit quota, their solution was to keep it the same while calling the BDR‘s complacent. Management also failed to recognize that reps were obtaining quota only through going to events. A work colleague of mine gave feedback in a meeting and was later criticized for providing feedback. After that meeting, he was told not to speak up in a meeting like that. Yet they say they welcome feedback. Management finds time to do things that don’t benefit the team or add extra task to their plate. The organization also loves pointless meetings that can be summarized in two short sentences. My last piece is that the team has a mutual feeling about management and suckers up to them because they are playing the . Bamboo fails to recognize their weaknesses and if they managed to succeed, I would be impressed with how it’s been ran.

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