Great Culture, No Opportunities - Customer Support Hero BambooHR Employee Review

2.0
17 Mar 2020
Recommend
CEO approval
Business outlook

Pros

People, culture, and progressive environment. It truly is a wonderful atmosphere, quite different from other small tech companies.

Cons

No transparency and lack of mobility. If you are in entry-level positions, do not expect a way out.

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BambooHR Response
6y
First off, thank you for being here! And thank you for taking the time to leave a review. We too agree that BambooHR is different and the atmosphere is second to none. The people and the culture are noteworthy because of the quality of Bambooligans who make it that way, so thank you for contributing to that. We actually have a lot of internal growth opportunities, and have created multiple resources to help communicate these to you. Specifically, our internal site, the Hiring Hub, was created to help you better understand what types of opportunities are out there and how to best prepare yourself to be qualified. Of course, in order to be considered, you do need to have been an employee for at least 9+ months and be performing well in your current role. We try to communicate this in the hiring process very comprehensively. We recognize that some managers may be better than others when it comes to growth conversations, so be sure to ask your manager about the Hiring Hub or Internal Job Board if there is anything that could use some additional explanation. And of course, never hesitate to come chat with a member of our recruiting team. Thanks again for your feedback! We’re definitely not perfect, but can assure you that we’ll do our best to communicate where these resources can be found and how to make the most of them. Our executive team has made the commitment to make BambooHR a great place to grow your career, and we'll continue to do all that we can to help support that. Thanks for being patient with us! Happy Bambooing!

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5.0
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CEO approval
Business outlook

Pros

Pleasant company atmosphere Coworkers want you to succeed

Cons

Lead gen slow at times Management/employee positions take a long time to fill

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

If you’re complacent with being told what to do and are OK with the pay, you will be OK working here

Cons

There might not be enough space for what I have to say. Management is full of narcissist. Little to no accountability or responsibility from management. Management job is supposed to be helping the team and supporting them and learning the job which they extremely lack in. If you are OK with having someone tell you how to do your job that doesn’t know how to do your job then, you’re in luck. When the team was failing to hit quota, their solution was to keep it the same while calling the BDR‘s complacent. Management also failed to recognize that reps were obtaining quota only through going to events. A work colleague of mine gave feedback in a meeting and was later criticized for providing feedback. After that meeting, he was told not to speak up in a meeting like that. Yet they say they welcome feedback. Management finds time to do things that don’t benefit the team or add extra task to their plate. The organization also loves pointless meetings that can be summarized in two short sentences. My last piece is that the team has a mutual feeling about management and suckers up to them because they are playing the . Bamboo fails to recognize their weaknesses and if they managed to succeed, I would be impressed with how it’s been ran.

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