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      BambooHR

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      Payroll Managers need review - Payroll Implementation BambooHR Employee Review

      2.0
      22 Apr 2024
      Payroll implementation
      Recommend
      CEO approval
      Business outlook

      Pros

      BHR payroll is new and they are working diligently to improve their software for clients. Implemenation team complained enough that we finally got market increases so we aren't paid the bare minimum.

      Cons

      With the pay increases, the amount you received depended on your manager. Not everyone got the same percentage, and after researching this, it became clear that the raises weren't based on performance either. Instead, they were determined by the manager's perception of what their team deserved. This system is highly unfair because we don't have a say in who our managers are. The management team's policies are inconsistent, leaving most team members feeling like they are an afterthought. Taking vacations is challenging because you end up shouldering the workload of team members who are away. It would be straightforward to reassign clients away from Payroll Project Managers (PPMs) on leave, but instead, clients are handed over and added to another team member's workload to complete.

      avatar
      BambooHR Response
      2y
      Thank you for taking the time to share your thoughts. We understand that compensation is an important factor for our team members, and we're sorry to hear that you feel dissatisfied with your total rewards and workload. We're glad to hear you're energized by the improvements we are making to Payroll for our customers - we agree, there is so much there to be excited about! We're committed to regularly reviewing our total rewards practices to ensure they remain consistent and aligned with market and industry standards, as well as a reinforcement of our mission and values. Your feedback is invaluable in helping us understand where we may fall short and how we can address these concerns moving forward, and if you're comfortable, we encourage you to connect with your Director directly on these concerns so they can better understand your perspective. Thank you again for sharing your feedback with us. If you have further thoughts, please don’t hesitate to reach out to your leadership team or hr@bamboohr.com. Your input helps us to continuously evolve and better support our team members. Thanks, Anita, Head of HR

      Explore other reviews about BambooHR

      5.0
      30 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Pleasant company atmosphere Coworkers want you to succeed

      Cons

      Lead gen slow at times Management/employee positions take a long time to fill

      2.0
      25 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      At the end of my tenure, I really have no pros.

      Cons

      I'm pretty sure I was "quietly laid off", in the effort of sneaky downsizing without having to actually do formal layoffs. This place was a godsend and a great place to work on my small independent team, and I did great. Then they did massive restructuring, added layers of hierarchy, added process, and basically just starting running a creative team like a line of factory workers. I had a horrible time with my manager on so many different levels, and felt validation when others would reflect the same, but I reflect what everyone else says - narcissistic, micro managing leadership that I now understand play manipulation games. I was put on a performance improvement plan and finally quit due to burnout, stress, and the dissolution of a role and a team that I had from before. They constantly push for solutions and deliverables, but I never really saw anything I delivered actually get treated and implemented with respect. Company policies and siloed team policies and procedures stymie actual effectiveness, and it seems like the leadership acts as your strict grade school teacher rather than having your back.

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