Hypocritical, dysfunctional system that MUST receive closer scrutiny than what it has received!!!! - Physician - Clinical Provider Banner Health Employee Review

1.0
9 Nov 2014
Recommend
CEO approval
Business outlook

Pros

1. Individual physicians and support staff who work well together, until it's broken up by upper management. 2. Initial offerings are great, but the boon lowers after the end of the initial contract. 3. An organization coming from modest beginnings, with an initial mission that really was focused on patient-centered care.

Cons

1. Most of C-suite has been in the organization for 10-15 yrs...demonstrates tunnel vision and is almost entirely dyssynchronous with how its physicians feel in the frontline of patient care. 2. Hypocritical actions, stating priority is to quality of care, while bonuses continue to be based on patient volume. 3. Quality of life is virtually non-existent, though upper management seems to enjoy it. 4. Expansion doesn't make fiscal sense at all. How can this ACO make such claims of billions in revenue and exceeds in revenue by millions despite a majority of ACO's exiting the market, while at the same time buying up a bankrupt healthcare system in Casa Grande? 5. Within weeks of buying off Casa Grande, Banner's siren call lures the Board of Regents to allow to take over the University of Arizona Health network, promising over $500 million in capital improvements, $20 million per annum in research, and other treats, while dumping its failed NextGen EHR - how is this fiscally possible when it concurrently is building scores of new community health clinics? 6. The sincerity to be interested in academic medicine is questionable- While its doctors lament the paucity of time and state of academic teaching of future doctors in its flagship hospital in Phoenix, it is some how "ready"to take over an academic health network , citing synergies that will benefit the merger? This is merely a calculated act to "enhance its branding" while forcing its doctors to forgo its mission to teach and focus on income generation by overworking its hospitalists and over-consulting its specialists, to generate more revenue. 7. It must be said, Bannerhealth must undergo much closer scrutiny by both federal and state regulators, patient advocacy organizations, academic accreditation organizations and professional physician groups. Why? Behind its veneer of accolades and dashboards (that are reaching its goals), it merely takes interviewing its frontline current and past workers, physicians and ancillary staff, to reveal patterns of a dysfunctional system- a behemoth organization that barely keeps alive, and is "too big to fail" since it will become Arizona's largest employer and lifeline for training medical students and doctors from its only allopathic medical school.

Explore other reviews about Banner Health

5.0
26 Oct 2025
Recommend
CEO approval
Business outlook

Pros

education and schedule and work life balance is a focus of the company

Cons

understaffed and census numbers are not good

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Banner Health Response
7mo
Welcome to the Banner Health Team!! Thank you for your review. I will be sure to share your feedback with the leadership team.
5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Strong Provider Relationships * Direct interaction with provider groups, health systems, FQHCs, specialists, hospitals, and community providers. * Opportunity to become a trusted resource and problem solver. * High visibility with external stakeholders. 2. Broad Organizational Exposure * Works closely with Claims, Contracting, Credentialing, Configuration, Network Management, Quality, Compliance, Finance, and Operations. * Provides a strong understanding of how the entire health plan functions. 3. AHCCCS & Medicare Expertise * Deep exposure to Medicaid (AHCCCS) and Medicare Advantage operations. * Builds expertise in provider reimbursement, claims, credentialing, and regulatory requirements. 4. Strategic Project Opportunities * Provider Relations often identifies operational gaps before other departments. * Opportunities to lead initiatives such as onboarding improvements, provider communications, educational programs, and operational remediation efforts. 5. Community Impact * Ability to directly improve provider experience and member access to care. * Strong connection to community-based healthcare delivery. 6. Leadership Development * Excellent foundation for advancement into: * Government Programs * Provider Operations * Network Management * Strategic Initiatives * Compliance * Population Health * Executive Leadership

Cons

Like many large healthcare organizations, decision-making can sometimes take longer due to the number of stakeholders involved. Cross-functional projects often require coordination across multiple departments, which can impact timelines but also helps ensure compliance and thoughtful implementation.

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Banner Health Response
1w
Thank you for your 8 years of service at Banner Health. We appreciate your feedback. So glad to hear your great experience!
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