Be Warned - Anonymous employee Banner Health Employee Review

1.0
20 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Facility is tidy.. No scrimping on monitors or office supplies. The CEO has the right ideas, but somehow they simply do not apply to the Claims Dept.

Cons

The claims dept has been understaffed and runs on mandatory overtime which is not mentioned during your job interview. The burden of their lack of organization and foresight is on the employees who work every other Saturday 6 a.m. to noon (of couse mgmt does not) in an ice cold warehouse, that combined with ten hour work days has employees frazzled and run down. There is little training and you are either laughed at or dismissed when you have questions. After a few weeks of training, you are left to find answers yourself. Emphasis is on production, but that is difficult to accomplish with so little training. The computer system is poor at best and there is no positive reinforcement.

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5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly atmosphere and clear expectations.

Cons

Long hours, few breaks and exhausting.

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Banner Health Response
2mo
Thank you for taking the time to leave a review regarding your time at Banner Health.
1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

This review isn't about the pros of working for Banner Medical Group.

Cons

The last couple of years with BMG, many current and former leaders have encountered ongoing challenges related to the senior leadership team's (Ops Directors and above) behavior and accountability. Expectations and disciplinary actions are not applied consistently, and when disciplinary actions are applied, it is retaliatory for speaking up about these inconsistencies. This has created a culture of distrust and fear between the clinic leadership teams and Ops Directors/Senior Ops Directors. It also goes against Banner's "If you see something, say something" campaign. The HR team has also contributed to the growing fear and distrust by not following their own guidelines, and by the ERC's showing their bias against leaders through their tone of voice when talking with you, baseless accusations against leadership, and approving corrective actions that are vague and missing specific details of the incident that someone is being written up for. It also raises concerns amongst clinic leaders when multiple leaders bring forward the same concerns and issues about Ops Directors over a lengthy period of time and we're told, "we couldn't corroborate your concerns." And when multiple leaders provide ample evidence (Chronological Management Records, Teams chats, email chains, etc.) to disprove these false accusations and you're still placed into corrective action, the word corruption starts to become applicable.

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Banner Health Response
2w
At Banner Health, we take all feedback very seriously. We would like to know more about what’s behind your review. Please email us at employment @bannerhealth.com. I would like to have someone on the HR team follow up with you.
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