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Barchester Healthcare

Engaged employer

Difficult manager - Anonymous employee Barchester Healthcare Employee Review

3.0
18 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay. Barchester pays more on average than most other companies, which is both a pro and a con. Because they pay more than the average employer, they also know you'll be less likely to leave, because no one wants a big pay cut. The job itself is good, and most of the residents and employees are nice.

Cons

Starting with the manager, who loves micromanaging everyone. He will suddenly walk by, notice the carpet needs vaccuming, and order you to do it. Same thing with a glass that might not be properly clean. No matter if you're busy with your actual duties, he will not rest until you do it. If you don't get up to do it immediately, he will keep reminding you every few seconds. He also tends to pay men more than women, from what I have seen and heard. The team: usually fine, but you need to be careful whom you talk to. The manager pays certain people morre than others and, in return, they feed him information, and tell him if anyone is bad mouthing him. Often, they won't have enough carers, and people doing other jobs (such as cleaning) will have to help with caring.

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Barchester Healthcare Response
8mo
We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.

Explore other reviews about Barchester Healthcare

5.0
2 Sept 2024
Recommend
CEO approval
Business outlook

Pros

wonderful teamwork and lovely workplace

Cons

none of downsides for me when I was working there

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Barchester Healthcare Response
1y
It’s a pleasure to read such positive comments. Thank you for taking the time to share them here.
1.0
1 Nov 2015
Recommend
CEO approval
Business outlook

Pros

I struggle to find anything positive to say anymore. Barchester used to employ superb people but they have all had enough and are leaving in droves. They used to have a brilliant reputation, the management structure was flat, everyone felt that they were part of something special. Not any more. It's all about profit now. Nothing else seems to matter to the current CEO.

Cons

Barchester used to make the 25 Best Big Companies list every year. But they won't get it again. Staff no longer feel valued. Promises are made to new staff but it's all a con. Attrition rates are shocking. The Business School no longer exists and staff development is a joke as the company has slashed its L&D budget yet Barchester continues to claim that their career training is the best in the business. The current board and senior managers have established a hierarchical dictatorship akin to a 1980's corporation which seeks to treat its middle managers like mushrooms.

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