Pros
-30% discount on most things plus 50% off in the cafe -No uniform, just get to wear your own clothes so long as dressed in a casual professional way.
Cons
-Minimal training as a new employee. Basically, I was given a cashier handbook to go through the first day and then shadowed a person for an hour. After that I was on my own. I had whole shifts of cashier work just thrown at me with basically no guidance -Scheduling system REALLY got me. They schedule 4-6 weeks in advance! That's super far out for retail, where most places do 1-2 weeks out. The best part about customer service jobs like these is the flexibility and being able to ask off for 2 weeks from now and not have it be an issue. But here, you have to plan out a month and a half in advance or beg people to switch with you...which is especially hard as a new person since you don't know anyone! -Really stupid that your employee discount doesn't work along WITH your membership benefits when you had to pay to be a member. Everywhere else I've worked that has these programs allows this. Clearly B&N is too corporate and greedy though. -Just generally super corporate feeling. They make you push customers for signing up for things and giving emails etc. and walking around the store trying to get people to buy more things. I think I'll stick to smaller companies and local businesses for customer service...staff and customers are treated like complex people and not cogs in the economic scheme.