Low paying with minimal benefits. Layoffs 1 week before Christmas. - Member Service Representative Bask Employee Review

Difficult customers (the demographic customer base is those that are technology challenged, and you're to coach these customers to use this technology, which can be very frustrating for both parties.) Little to no room for advancement. They don't pay well, and I never received a raise after working for them for over two years. Layoffs a week before Christmas. Constant change, with little to no communication of why, and leadership that has no set direction. It felt like a lot of movement that never really went anywhere.