Terrible in every way - Sales Associate Baths R Us Employee Review

1.0
7 June 2025
Recommend
CEO approval
Business outlook

Pros

Pays well when you sell because your ripping off every customer.

Cons

Lies, abhorrent sales system that they declare “reigns supreme”. They do the same as everyone else.. it’s all scripted nonsense and it’s buy today or go away. Most customers see through it. You’re just preying on stupid people with bathroom issues. And you’re lucky if they even have issues. 90% of leads are garbage unvetted leads from trade shows. I got sent an hour away just to see they have a cynder block basement and we can’t help. Why was I there? Because they don’t ask the right questions.. in fact they don’t care. They just want an appointment, then in your contract they hold you to a 40% expected closing ratio! They say they won’t hold you to it, but it’s there for a reason. Just in case they feel like getting rid of you. You’re customer base is mostly people that are dabbling with the idea of upgrading their bathroom. Then your job is to make them care about the money they are losing by not buying at that moment. You can’t offer them the same price tomorrow because “opportunity cost” hahahahaha. It’s a lie they convince themselves is true. I would never buy or work for anyone with these tactics. It’s pathetic.

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Baths R Us Response
1y
Thank you for taking the time to share your thoughts and experiences regarding your time with us. We genuinely appreciate all feedback, as it helps us understand areas where we can improve and better serve both our employees and customers.We are sorry to hear that your experience did not meet your expectations. It’s essential for us to create a supportive and effective environment for our sales team, and we take your concerns seriously. We acknowledge that sales processes can often feel scripted, but we strive to empower our team to connect authentically with customers and provide the best solutions for their needs.Regarding your comments about our leads and appointment-setting process, we continuously work to refine our methods to ensure that our team is equipped with high-quality leads and that we ask the right questions to serve our customers better. Your feedback about lead quality and the appointment process will be reviewed as part of our ongoing efforts to improve.We also understand the importance of transparency in our sales tactics and the impact they have on our team’s morale. We want to ensure that every team member feels valued and respected, and we will reflect on your advice about our messaging and approach to sales.Again, thank you for your candid feedback. We wish you all the best in your future endeavors and appreciate the contribution you made during your time with us

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5.0
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Cons

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4.0
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Pros

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Cons

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