Pros
Met some of the most interesting people and some of my now good friends in Santa Cruz there. If you're interested in art production, it's a great place to see the actual products, how they're made, and who makes them. You also get to see all the options for products you never knew existed. You get 40% off most products, but it's almost mandatory because you wouldn't be able to afford anything without it. In my year+ working there I met a lot of good people and learned a lot about the mass production of photographs, which was great knowledge being a photographer. You see lots of cool art/products, but will get disciplined if you are looking at it too long. They will literally hire anyone.
Cons
Upper management is very poor. Owner is nice but focused on productivity and outcomes, that seems to be about it. Second in command G is a real piece of work. Plays Jekyll and Hyde during meetings and does not care about how you are or what you can do, nevermind if you have any actual good ideas that would benefit the company. In one meeting I was told I "could do whatever I wanted to at this company," and in my last meeting which ended in my quitting, I was point blank accused of stealing. The lab had produced flawed prints I was going to use in a show and I asked for reprints of the specific ones with flaws from an operator. With no warning I was pulled into a room and essentially berated for policy that had never been mentioned before (in 5+ years of ordering I had never really had an issue). The conversation could have been handled with much more respect rather than outright confrontation and belittling. I fear for the health of many workers. Poor ventilation in some areas where there is sanding or finishing work being done. Lots of odors, vapors, and chemicals. When I was there the shrink wrap machine would constantly be smoking due to burning plastic too hot. They will literally hire anyone.