Underpaid and unappreciated - Front Office Coordinator BenchMark Rehab Partners Employee Review

1.0
6 Dec 2021
Recommend
CEO approval
Business outlook

Pros

The patients and some of the therapists are the only rewarding part of the job. You really build relationship with patients since they’re continuously coming in for therapy.

Cons

I would say if you’re a college student needing experience this may be an okay option depending on the location you work at. For someone who has graduated they pay employees at most $12 and the work obligations don’t match the pay what so ever. Clinic directors NEVER say thank you although without front office staff the company can’t be ran properly. Patients literally can not come in until front office completes insurance authorizations to basically get visits approved so then don’t have to pay out of pocket

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BenchMark Rehab Partners Response
4y
Thank you for letting us know about your experience with BenchMark Rehab. We were pleased to see your teammates and our loyal patients left you with a positive impression, though we regret your experience wasn't as rewarding as we would have hoped for you. We take your comments seriously and consider it an opportunity to evaluate and improve our commitment to providing nothing less than a fully respectful and collaborative environment for every associate. Creating a positive work environment that encourages professional growth is our goal. If you would be willing to share your phone number or email address privately, we'd like to learn more about your experience. You can reach out to us for a confidential exchange via email at hrteam@zohosupport.com. Thank you.

Explore other reviews about BenchMark Rehab Partners

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, bonus structure. Excellent communication. Amazing team

Cons

Good team, good communication, fair bonuses

4.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Ability to create a flexible schedule. Great opportunity for those seeking observation hours in physical therapy

Cons

Can be pretty busy during peak hours.

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