Exploitative - Anonymous employee Benefitfirst Employee Review

2.0
3 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a good company for people looking to get an entry level office job and branch into the insurance and/or IT field. Overtime is not expected. If you’re competent, this job is really easy because the bar is set really low here.

Cons

Firstly, the company handled COVID terribly. Employees who were exposed/travelled or tested positive with an at home test were still made to come into office. Employees who were at risk were denied permission to work remotely. PTO includes sick days. If you feel slightly under the weather and want to work from home they’ll force you to take PTO. This company thrives on complacency. Instead of treating their employees right, they rely on their employees not realizing their value and staying here. They try to promote the tenure of their employees but really those employees don’t have the qualifications to go elsewhere. Talented employees usually leave after they hit the 5 year mark, if they haven’t already left. This company is also very greedy. They slashed employee longevity bonuses in 2021 yet the sales team boasted how the 2021 year was great for sales. Employees were given inconsistent answers when inquiries about this pay cut were made. The company rebranded from an “insurance” company to a “technology” company but none of the current managers know the first thing about how a technology company should operate. They sell new features before they are even developed, then release said features before the development process is even completed. It makes everyone look bad. As far as culture goes, I frequently felt uncomfortable when working here; due to both remarks made directly to me and how other employees were treated. Favoritism is rampant here, and if you aren’t a favorite you are usually the subject of a joke or harassment.

Explore other reviews about Benefitfirst

5.0
18 May 2023
Recommend
CEO approval
Business outlook

Pros

Treats employees fairly 37.5 hour work week

Cons

Internal communication can be improved!

4.0
30 July 2025
Recommend
CEO approval
Business outlook

Pros

People liked working there, coworkers were good.

Cons

HR department was overworked and actively unhelpful to employees. Treated a small company like it was a big company.

See reviews by: Helpful|Rating|Date|All