Honest Review - Bos Benefits Data Trust Employee Review

The pay. I mean c'mon. First 90 days you get $14/hr. After that you get $15hr. After a year you have the POTENTIAL of get UP TO a dollar raise...you can do everything right and not get that dollar because they're not willing to give that dollar raise out. Most people end up getting a .25 or .50 cent raise after a year and the best BOS get .75. BDT can't even give us a full 40 hour work week (37.5) A promotion from BOS to a coordinator position really just means a lot more responsibilities for not that much pay (coordinator positions pay 38k). Many smart, hard working and capable BOS go out for these positions but they end up going with an external candidate OR someone else in the office who didn't even go out for that promotion! BOS are micromanaged to the point where it seems like upper management thinks we're idiotic children. No internet access because of "data security" but everyone else in the office has access to the same info we do and they have internet. No phones at our desks and in designated areas. 30 min break and 45 min lunch. Basically anytime you do anything you have to set your status on your computer so everyone else knows what you're up to while people in other departments chill in the break room all the time. They even audit some peoples instant messages to each out (which can lead to termination) when HR has their own scandalous drama going on...hypocrites BDT continues to expand rather than focusing on the issues that the staff are voicing over and over again. Everyone in the contact center is miserable and we all find solice in that. It's been basically accepted that BDT will crash and burn soon enough because everyone wants to leave at this point. A cool office isn't enough to keep your staff.