Pros
The food is good, and you get a 50% discount while on the clock. The prices are high, so you can get decent tips. Managers are nice most of the time, and most of the employees are nice people when they aren't stressed.
Cons
They overstaff the restaurant in order to have enough people to cover missed shifts, however, this leaves most of the employees with very low hours, sometimes less than ten a week. The shifts are short, sometimes under two hours, but they expect you to come in every day. They don't seem to have any consideration for their employee's time or wallets. Instead of putting people on for 6-8 hour shifts a couple days a week, they put them on four or five 2-4 hour shifts. I work four days a week and barely get ten hours. Many of their employees ask for more hours, don't get them, and watch as they hire even more people when they are already overstaffed. There was very little training. They hand you some books and expect you to read them on your free time. Nobody can be bothered to train anyone, but then have the nerve to yell at newer employees when they do something wrong. I've been there for over six months and I still don't know most of the jobs I'm expected to perform. They don't put on bussers during busy times and expect the hosts to clean the tables. The servers don't tip out the hosts, even when they spend an entire shift cleaning off their tables. This is unfair since bussers get tipped out. It also adds a lot of unnecessary stress to the hosts, and makes customers wait longer and complain more. Customers obsess over seating, and tend to accept a table to sit right away, but then ask to move across the restaurant when they see a booth open up. They are very inconsiderate, and don't seem to understand the way restaurants function at all. Delivery drivers can make good money IF their delivery program is already well established within the community. If not, you get paid minimum wage to drive around, waste your own gas, and hand out flyers to businesses. You're then sent home with like $14 minus whatever gas you spent. If you interview for this position, make sure to ask how much business they get. If they tell you you're going to help build their delivery program, don't bother unless you really like a challenge.