1.0
14 July 2025
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Opportunity for Exposure Potential for Growth
Cons
Many managers are relatives of senior leadership, creating unfair advantage and poor leadership quality. Unequal treatment between Chicago and Indian offices leads to demotivation and mistrust among staff. Lack of order and noisy environment reduces productivity and reflects poorly on company professionalism. Shifting customer accounts or adding people without agent or customer permission is unethical and can lead to trust issues. Some managers lack the skills or training needed to lead effectively, affecting team performance and morale.