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Best Upon Request

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Poor Management - Anonymous employee Best Upon Request Employee Review

2.0
18 May 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment, Costco membership, generous amount of PTO,

Cons

A lot of driving, poor health insurance, 401(k) match and pay.

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Best Upon Request Response
5y
Thank you for your honest feedback; as a continuous learning organization, understanding our team members’ experiences is incredibly important. While team members who work as part of our Trellis, or corporate, may experience a different kind of flexibility, we work with every team member, concierge and corporate, to attain a level of life integration that will set them up for success. We appreciate your statement that BEST does have a great work environment; we think so too. Upwards internal mobility is a key metric we measure to ensure we partner with our teams to work towards their career goals. In fact, many corporate team members began their career at BEST as a concierge! One of our main priorities is serving and supporting our team well. Thanks for the opportunity to engage in internal dialogue on how we can get better!

Explore other reviews about Best Upon Request

5.0
10 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance, flexibility, compassionate leadership, generous pay for company size

Cons

Not applicable at this time

4.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Best Upon Request offers its employees a great work life balance. The company is family oriented and they share core morals and values.

Cons

I wish there was more opportunities in the Atlanta market.

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