Pros
Some nice coworkers, though most of them leave eventually. Employee rates at Best Western hotels (if approved)
Cons
Management in the office is horrifically bad. There is no consistency in what is required from you. Almost everyone is overworked because of the high turnover, and expectation to do whatever is asked of you even if it is not your responsibility. Very cliquey, and management is making it worse by creating rules for only sections of the staff. Seem to believe in negative reinforcement as a rule, which creates a disheartening environment. If you are doing well at your work, you will be expected to do the work of incompetent colleagues, therefore punishing you for being good at your job. Culture of refusing to take the blame on even small mistakes, due to the severe reactions to any mistakes at all.