Great work culture, but workloads vary inconsistently - Underwriting Analyst Better Employee Review

loved the culture. loved the energy. loved the benefits and how employee-friendly they were.

a lot of changes over a short period of time. team changes, title changes, etc.

The only reasons I'm giving this review two stars instead of one is because they occasionally will cater lunch to the office. They also offer full health insurance benefits, although premiums increased at the beginning of '26.

-5 days in-office, 9am-6pm with a one hour unpaid lunch. You clock in/out. -On the phone literally all day. You make 250-400 outbound dials to potential leads every day. -The job itself is easy (you get $5 for every customer you transfer over to a Loan Officer, plus there are bonus accelerators), but folks will get PISSED off. Better's cadence to a lead is multiple phone calls in a single day, so people will take their anger out on you -Job expectations and procedures change on a dime -You are required to work two, 4-hour weekend shifts per month. Sign ups for these shifts are first come first serve, so you better hope that you get the ones you want if you have plans. -Pay is low -You're honestly just a name on a spreadsheet here. -If you aren't looking to become a Loan Officer, this isn't the role for you.