The company culture is not what it used to be - Customer Service Representative LTL Beyond, Inc. Employee Review

4.0
13 Apr 2015
Recommend
CEO approval
Business outlook

Pros

I enjoy this job because of the opportunities that are available. I remember in training were always told about the fun nature of the company and that it's the happy employees that equal the success of overstock. We have fun things, like tie dye this week, but unfortunately there's no way I will be able to participate because of my work load. My department is tiny but we have the most work out of everyone. I'm a part of this group because I work very hard.

Cons

I feel like the people in my department are under paid for doing 3xs as much work. Management wonders why the moral in my department is often low, well we have tons of work, not enough employees to do it and then we get in trouble because we are so behind. I feel this is an uphill battle with no end in site.

Explore other reviews about Beyond, Inc.

5.0
13 June 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

1.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced environment with LOTS of hands-on experience with many different tools. The people are the reason to stay, lots of smart and caring people, managers, and leaders towards the bottom of the food chain.

Cons

Upper Management has completely destroyed this company and gutted it. In my several years at the company, communication is as poor as it could be. Bonuses are promised and then not followed up on. RIFs happen far too frequently. It is abundantly clear that this company does NOT care about it's employees, and at the moment is almost seems like they are trying as hard as they can to get people to quit so they don't have to pay severances before acquiring more companies and moving headquarters to Texas. The culture in the days of Overstock was incredible, it made people excited about being able to work there. Now people are hanging on by threads, large teams are now carried on the backs of just 1-2 people without additional pay as we see co-workers get laid off left and right. It is not sustainable. Important things are being missed because there are not enough people to do the work, which will end up biting the company in the butt for compliance and finance reasons.

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