Customer service representative - Customer Service Representative Beyond, Inc. Employee Review

2.0
13 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Fast communication between co workers in slack.

Cons

Poor management required busy work to make all customer service representatives call out to customers. Outdated system Managers and higher ups "encouraged" working overtime

Explore other reviews about Beyond, Inc.

5.0
13 June 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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