An unfocused company with a CEO that lacks humility - Anonymous employee BiggerPockets Employee Review

We thank you for your feedback and strive to improve continuously. We are delighted to hear the positive feedback regarding our VP of People and wholeheartedly agree that we have a wonderful team here. We are not sure what to say about your sentiments of the CEO. Thank you for your opinion. We do believe that the vast majority of our employees view him positively, with many even crediting him with changing the course of their lives for the better. Let’s address some of the other points to clarify a few things: First, many companies offer “matches” to 401(k) contributions. At the time of this writing, and for at least a year (maybe two) prior, BiggerPockets does not offer a match. Instead, BiggerPockets gives employees 3% of their salaries, as soon as they are enrolled in our plan. This 3% gift vests 100% immediately and is the recipient's money to keep. We ask you to revisit your benefits package and review this information - we believe it is possible that you misunderstand and underestimate the compensation package. This is our fault, and we hope to again address this at the next All Hands meeting. We do have a profit sharing plan, separate from our year end bonuses. This profit share is at the discretion of the CEO, and does begin vesting starting in year two of employment with the company. Perhaps this vesting schedule is the one that you refer to. Second, we try to be as transparent as possible about our 2017 company goals. These goals, formed by the leadership team, not the CEO alone, are featured on a large 3’x5’ poster in the front of the office and discussed at length each and every month at the all-hands meeting. Additionally, we’d like to remind you that all interested employees are invited to attend our weekly metrics meetings, held at 3:00 PM MT on Mondays. Third, the VP of Operations explained our bonus structure to all employees at an all-team meeting held on October 5, 2017, two weeks prior to the review posted here. The potential bonus for 2017 is up to 10% of employee salary, based on company goals and individual performance. Additionally, and because we hit many of our targets, we introduced an additional stretch goal for revenue, with additional incentives as an opportunity for our employees to be still further rewarded for continued 2017 success. We do believe that we have a wonderful team and a great thing going here at BiggerPockets. As a whole, we have worked hard and achieved many accomplishments, including being ranked #400 on the 2017 Inc. 500 list. Thank you for your feedback. We do hope that you will give us this feedback in one of our regular employee feedback surveys through an official channel in the future, so that we can address your concerns through our official channels.