Basic salaries nice benefits - Customer Service Representative Biocodex Employee Review

3.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

We had a nice office, snacks, catered lunches and catered events.

Cons

Salaries were pretty low for a “biotech “ company in Silicon valley

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Biocodex Response
9mo
Thank you for your feedback and for sharing your past experience at Biocodex. Since your time with us over 6 years ago, much has changed — including our move from Silicon Valley to New Jersey — and we’ve significantly enhanced both our employee experience and compensation practices. We remain committed to offering a supportive workplace with competitive pay and benefits. Best of luck moving forward.

Explore other reviews about Biocodex

5.0
18 May 2025
Recommend
CEO approval
Business outlook

Pros

The US subsidiary is relatively small, which creates a close-knit environment where you really get to know your colleagues. One of the standout aspects is how approachable and receptive the General Manager and Leadership Team are; they genuinely welcome input and are responsive to employee concerns. The workplace culture is highly collaborative, more so than in other companies I've worked for, and there is a strong sense of shared purpose. The work itself is meaningful, and there is a real sense of pride in the product. A bonus is the hybrid work schedule, especially at a time when many companies are moving aware from this flexibility. Overall, it is a supportive and engaging place to work.

Cons

Many employees are remote so the only con is not being able to see them in person as often as employees working out of Headquarters.

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Biocodex Response
1y
Hello, Thank you very much for taking the time to share your positive feedback!
1.0
6 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great probiotic, the product is the only good thing associated with this company.

Cons

Terrible management, at all levels. No integrity within management, they are quick to point blame and backstab. Sales team isn’t given the basic tools needed to sell. Marketing is so disconnected from current times, and there is not sales/marketing relationship. Honestly the worst job/contract I have even been on, thankful to have moved on.

2
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