Toxic culture disgusting workplace - Case Manager Bionic Smile Employee Review

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay Work from home opportunity

Cons

Absolutely, horrible place! Listen to all of the reviews, no one is exaggerating and neither am I. You are treated like absolute garbage. The owner will call you stupid and brain dead and a liar. The turnover is the highest I’ve ever seen and that’s because it is the most toxic company I’ve ever worked at. You will have no life you will not spend any time with your family and your mental health will take a nose dive. You’re told that you work 8.5 hours a day but in reality it’s 12 to 15 hours a day and you’re always working on your days off because they are either calling your work cell phone or texting it or calling your personal phone. I don’t know how they can sleep at night with the way they treat people but because you work from home, you are looked at like you’re a robot and they will speak to you in anyway they please. As a case manager, you are treated like your bottom of the barrel, despite the fact that you were the one getting the patients through the door. Every day, it’s the blame game there and because every single person that works in this company is afraid of the owner. No one can stick up for themselves and if you do stick up for yourself, you will be fired. You may be thinking yourself well it’s remote and it pays well. It can’t be that bad, do not be mistaken. You will regret ever taking this job. They make you sign a contract that you can’t talk negatively about the company if you were quit or fired and that they will sue you for a minimum of $350,000 if you do. But again, there’s a fine line between the truth and your first amendment right. It is not OK contract signed or not for the owner and management to talk to people the way that they do. Calling people, stupid and liars and yelling at them is verbal and mental abuse! Your employees are what’s keeping your doors open and putting money in your pocket you would think that you would treat them a little bit better. They think just because you’re not online on Zoom on a phone call that you must be sitting there doing nothing, but that couldn’t be farther from the truth. You take new patient calls all day long while also being messaged on the internal communication system about 1000 different things and then be texted and called on your work phone about 1000 more different things and it is impossible to keep up, but they expect you to. There is not one positive thing I could ever say about working here. So if you want to have absolutely no life, miss all of your family functions, all of your children’s after school activities, dinners with family, birthday parties and everything else be my guest. You will be rethinking your decision in less than a month.

Explore other reviews about Bionic Smile

3.0
11 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Assisting people to change their lives.

Cons

Pennsylvania regulatory red tape ruined this position.

1
1.0
11 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Helping patients improve their lives by changing their smile changing their self confidence, health and happiness! It’s rewarding to see them light up with hope.

Cons

The owner is a micro-manager who DEMANDS 10-12 hr days, does not respect his employees, body shames, talks down to others, literally takes commission away constantly for minor mistakes - though puts no time or effort into training. You’re expected to get one day of training and then go at it on your own, with zero breaks, zero communication and zero support. Please do yourself a favor and steer clear of this disastrous place. He hires and fires on a whim as someone else mentioned, and they cannot keep employees, it’s a constant revolving door. I’ve never seen such disregard, disrespect and disdain he has for his employees. It fathoms me how this place is in business. I’ve recently heard horror stories about the huge amount of failed dental implants and unhappy patients. It’s sad…this could be an awesomely rewarding job. But, the owner/management only cares about the bottom line and has ZERO regard for his employees. It’s truly sad and I hope they read this.

4
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