Tried to expand too quickly - not enough due diligence performed on the front end. - Customer Service Bioventus Employee Review

2.0
2 May 2023
Recommend
CEO approval
Business outlook

Pros

The benefits and salaries were good

Cons

Executive leadership made some very bad decisions with little thought to how it would affect the front-line workers and middle management. People quit and were not replaced leaving those there with their own job to take care of and the workload of those not replaced.

Explore other reviews about Bioventus

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Hands-on training with a very friendly, supportive, and knowledgeable team. The company is very innovative, collaborative, and forward-thinking. I already love the culture and feel very valued.

Cons

Nothing in mind at this point.

4.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly atmosphere of internal employees. A lot less snarky, and talking behind each other's back than I've experienced at other similar sized companies. There is a wide range of experience & education among my Durham colleagues in the same position.

Cons

No real structured training for almost any position. Also, if you start out in a lower position it's very hard to develop objectives/strategies for moving up. There's no real mentor system, abs even though there's often internal postings before they're released public, it's often been my experience that they already have their selected candidate for the next level above customer service rep. Love the company, but it's given me little hope that I can grow within.

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