Awesome Place to work if you want to be engaged, have an impact, and be challenged. - Customer Support Manager Birdeye Employee Review

5.0
29 May 2018
Recommend
CEO approval
Business outlook

Pros

- Very engaging work. Plenty of opportunity to "think" and employees at every level are encouraged to share their thoughts about work product. - Founders are always accessible. Upper management always willing to help. - Despite being a younger company, it is apparent that managers care about the career trajectory of employees, and how to bring out the best in each person. - The general climate is not loud, and people are truly empathetic and respectful of the shared space. Strong CEO supported effort to ensure that everyone is valved, regardless of function (none of the marketing vs sales or contractors vs FTE etc politics that can occur).

Cons

- Company is growing very fast. It's an exciting time, but that also means that the future state could be very different than the environment today. It is definitely a challenge to maintain the quality as the company scales. - Not the place to be if you need a lot of direction. Also not the place to be if you are easily frustrated. - People love what they do, and will work to get "it" done, which can mean longer than typical days.

Explore other reviews about Birdeye

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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