Amazing product and organization - Technical Support Representative Birdeye Employee Review

5.0
15 July 2018
Recommend
CEO approval
Business outlook

Pros

Fixed working hours for Customer Success and Support teams, you get a lot of ownership on how you carry on with your job, IC roles, free food and snacks

Cons

It's a growing organziation so we wear different hats at different times but primary purpose is client satisfaction. Challenging environment not for faint hearted. No major cons as such its a brilliant org

Explore other reviews about Birdeye

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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