Pros
Cool people and free snacks (this was, of course, only before Covid as we have been working from home since the end of March)
Cons
Things were okay before Covid, but just ok. Birdeye is still in a start-up phase so things were definitely never perfect. But once the president, Dave, got hired on and Covid-19 hit, things became a living hell. Within the first month they laid off over 30% of their employees but then hired externally 3 sales engineers, sales trainers (search up Guru Ganesha, he trained us, you will have a good laugh if you look him up online I promise you!), VP of enterprise, and VP of marketing. Sales were dropping significantly as Birdeye is the highest price product (we are priced 3x higher then our competitors, but do practically the same thing) and we were in a pandemic. But instead of acknowledging this, they blamed their salesforce and would yell at us almost everyday and force us to work overtime with no extra pay (also our quota never lowered during this time). I know multiple people that had to quit because they were having panic attacks and suffering from depression because management was treating us so terribly. After this technique of theirs didn't work (shocker!), they started making more cuts and blamed it on sales performance, trying to stop employees from receiving unemployment insurance. This company is extremely shady!! They are firing people left to right but are continually hiring externally as well, mostly for upper level position. Something really weird and fishy is going on, and everyone knows it. Even last week a manager quit on the spot... Whatever you do, do not work here, its not worth it!!!!!