Tuned in Leadership with core values that are driving principles - Customer Success Manager Birdeye Employee Review

5.0
2 July 2020
Recommend
CEO approval
Business outlook

Pros

BirdEye has a done a great job of hiring high quality talent from leadership down to front lines. This provides a solid vision or "nest" that employees can really buy in on. The product and platform are constantly being updated to stay current and relevant, so the commitment to drive innovation is high. BirdEye management is also committed to providing an inclusive environment where you can truly be yourself.

Cons

With regular platform enhancements, BirdEye is a non-stop learning environment so you never really feel that "you know everything". BirdEye is based in CA but has its biggest employee presence in TX, this limits growth opportunities for those not in TX. There is a lot of pressure for revenue growth and upsells, so sales is part of everyone's job.

Explore other reviews about Birdeye

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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