Favoritism within leadership and uneven accountability
Limited opportunities for growth unless you’re part of the “inner circle”
Heavy focus on metrics over employee wellbeing
Training can feel rushed or inconsistent depending on the store
Corporate culture can come across as out of touch with day-to-day boutique realities
Difficult customers with little support from management at times
Benefits are decent, but morale can fluctuate heavily based on leadership
High turnover can make team stability difficult
Expectations for “luxury experience” without always having proper operational support
Can feel emotionally draining during peak seasons and launches