Pros
You can clock in from your front door instead of going into an office.
Cons
Bite Squad is easily the worst company I've ever worked for. My manager was extremely incompetent and messed up nearly every single one of his tasks. He told me that instead of updating my availability on the app, that he would just call me every week to discuss which days I would like to work. This never happened... the scheduled carried over every week and led to me calling off of shifts that I never agreed to. I let management and the dispatch know that I couldn't work them, but when the shift came they called and left me a negative ticket (you have a driver score in the app that literally serves no purpose other than to make you look bad). I let my manager know that it was a mistake and it took a month for them to remove it... Like I said, it didn't matter but it was the principal. My manager NEVER responded to me on my first call/text. I always followed up 2 or 3 times to get a response. I requested vacation time 3 weeks in advance and was still scheduled, leading to another ticket and more stalling before it was finally removed. Dispatch is the group of people that send you the orders. They constantly messed up, wasting my time and the customer's time. I would often have to drive 20-30 minutes to a restaurant only to have the order cancelled by them and reassigned to another driver. I often had to wait 15-30 minutes at a restaurant because dispatch hadn't submitted the order to them and/or haven't paid for it. I would often receive a new order when my shift was supposed to end in 10 minutes, causing me to frequently work late. I would wait hours in my car during a shift for an order to come through, only to find out that dispatch "forgot" to send me orders. The pay scale is super misleading. It's set up like this: Sunday - Saturday: 11:00 am - 5:00 pm = $10/hour guaranteed Sunday - Thursday: 5:00 pm - 8:30 pm = $12/hour guaranteed Friday and Saturday: 5:00 - 8:30 pm = $14/hour guaranteed You get to keep all of your tips after you make your guaranteed wages This is extremely misleading because you almost never make your guaranteed wage. This is how they get you... You are paid $2.50 per hour and your tips are used to make up the difference. If you don't make your guaranteed wage, they are required to pay the difference. I never made more than I was supposed to even though the company advertises that you can make up to $25 an hour. Unless people are tipping extremely generously, this will never happen. And the customer doesn't realize how far you have to drive to get to some restaurants. For example, the restaurant could be 10 minutes from their house but you receive the order when you are 25 minutes away from the restaurant. That single order could take an hour to complete and the customer will only account for you driving 10 minutes from the restaurant and give you $3 as a tip. Totally not worth it. This is not the customer's fault at all, just a stupid flaw. Also, if the customer gives a tip on the app, Bite Squad charges a processing fee! This further reduces the amount of tips you get because almost everyone tips on the app. I had a terrible experience with Bite Squad. DO NOT WORK FOR THEM!!! I've never felt compelled to write a negative company review until now, and I would leave 0 stars in every category if I could. Sorry about the rant. To reiterate... the cons are as follows: Horrible communication Consistent management and dispatch errors Advertised as flexible hours, but that is misleading Constant work past your scheduled shifts Unwarranted "tickets" against you for management and dispatch errors False impression that you will make more money than you actually do