Full of hope in the beginning, total despair and regret in the end. - Account Manager/Sales Black Box Employee Review

2.0
5 July 2013
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits. Decent product and support. Wide array of technologies, large domestic footprint. Very good technical support on the Hotline call in service.

Cons

You need to accept you are only a number, there is no personal identity. They believe it is ALL ABOUT THE BOTTOM LINE. The truth is that People, are the ones who create the bottom line. The term micro managed is an understatement. There were more UN kept promises than there are minutes in a year. The regional/local management were in so far over their heads, they had to lay on their backs to see daylight.

Explore other reviews about Black Box

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

2
See reviews by: Helpful|Rating|Date|All