It feels like a death spiral - Technician Black Box Employee Review

1.0
7 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Most of the people are great to work with and genuinely care about the work they perform.

Cons

There are so many I could write a book! Salary and benefits are being eaten away by inflation. Wage barely covers existing. No cost of living increases. Yearly "merit" increases don't match individual effort. Executive management has no grasp of reality. Ignorance, incompetence, and complacency run amok. American jobs are being migrated to India to save on labor expense at the cost of customer service.

Explore other reviews about Black Box

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

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