Potential to be great - Customer Support Representative Block Employee Review

3.0
12 Feb 2018
Recommend
CEO approval
Business outlook

Pros

-Great entry level position -Benefits are incredible -Lots of training and support -Teams and leaders who genuinely care about you as a person -An established company that still works and feels like a start up -Kitchen filled with snacks (All the La Criox your heart could desire)

Cons

-Not a ton of opportunities for internal growth. The opportunities that do come have fierce competition. -Support is not a very engaging job. Hard to maintain motivation long term. -Growth happened so quickly, it felt like there was no structure to support employees who are feeling burned out. Quickly changed from a place that I felt valued at to a typical call center that was more focused on numbers than relationships.

Explore other reviews about Block

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong eng. culture, although that was partly in decline. Great coworkers.

Cons

Wants to feels like a startup, but functions like big corp.

5.0
26 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Lots of benefits. Gym, free food, showers, Close to transit Good food Good software practices Is this twenty words yet

Cons

I would say that there aren't any cons really. I'm just trying to fill this space with 20 words

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