How it Seems and What it Is - Global Customer Support Bloomberg Employee Review

3.0
18 Nov 2010
Recommend
CEO approval
Business outlook

Pros

-Surrounded by bright colleagues -A beautiful building to work in -A great place to socialize and network -Trendy things are usually going on

Cons

-Low pay -All calls are recorded, timed and graded. You are a number. -Terrible micro-management: If you are one minute late, get ready to be reprimanded in an email... -Do as I say not as I do mentality amongst "Team Leaders" -Being constantly slammed with phone calls and low on coverage while coworkers(those favored by management) are working on "important projects" given to them by management. "Important projects = an hour in the conference room to BS and gossip... -Word on the floor is that if the manager in charge of GCUS doesn't like you then you are more or less blacklisted from ever moving on our out of the department

Explore other reviews about Bloomberg

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company, in this role you have the chance to learn about the financial markets, the terminal, and also you get client exposure.

Cons

Not really cons, culture is great.

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Only a five-hour-per-week time commitment, which is very manageable with my class schedule. Bloomberg provides ideas for challenges and activities to host at my school, so I would not have to come up with everything from scratch. There is flexibility to choose when I table and to tailor the role around my schedule.

Cons

The budget for the program is tight, which is frustrating because advertising to law students is exactly how Bloomberg Law builds a dedicated user base. In my opinion, whoever makes the budget is not seeing the bigger vision. A lot of attorneys may not like Bloomberg Law, use it regularly, or ask their firms to purchase a subscription simply because they were never meaningfully exposed to it in law school. This is exactly why Lexis has taken over in such a big way: its presence and budget are felt at law schools across the country. If Bloomberg wants future attorneys to become loyal users, it needs to invest more seriously in reaching students while they are still learning which legal research platforms they prefer.

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