Pros
Snacks, nice office building, convenient location (731 Lexington)
Cons
1. Extreme favoritism - this will be a dead end job for you unless management likes you. You can play the game and kiss-up to your leaders but make sure the career path is worth it first. 2. Role progression is not tangible for everyone. The goal post changes every season. You’ll get to Sales when they want you to go to Sales. If they don’t want you to go, management will make sure of it despite your efforts. 3. Prejudice. I was in the department for two years. People of color don’t receive promotions that often and they’re some of the hardest working in the department. I mean it. Worked alongside many of them and they were great. Pray your direct leaders are neutral, goal-oriented people and not biased power trippers. 4. Micromanagement. It’s disgusting. You pretty much have to document every reason you’re not engaging with a client. Yes, management checks this. Doesn’t matter if you’re overwhelmed, pick up the phone and call because now you have a new metric that tracks how many people you call per hour. Oh, doesn’t matter if you have a bunch of angry traders cursing you out. Skip that person and move along! Leadership will watch the little things like how often you’re on “hold” or see what time you badged in if you’re over a minute late. Just nonsense to make you uncomfortable. Seen, heard and experienced.