4.02 July 2014Customer service representativeFormer employee, more than 1 yearLehighton, PARecommendCEO approvalBusiness outlookProsLearn new skillset, chances for promotionsConsPay should be higher, and monitoring is severeShow more
5.030 May 2024Customer service representative (csr)Current employee, more than 1 yearPalmerton, PARecommendCEO approvalBusiness outlookProsExcellent training and development teamConsCall volume can be highShow moreHelpfulShare
1.03 Apr 2026Customer service representativeFormer employee, more than 1 yearStroudsburg, PARecommendCEO approvalBusiness outlookProsRemote work, then they took it away and made it hybridConsThe customers are absolutely terrible, supervisors never want to take calls.Show moreHelpfulShare