- Pay
- PTO, or lack thereof
- No work/life balance, centers are open 8-6pm and expect you to be available from 7-6:30pm
- I worked 50+ hours a week average, yet was penalized for all the needed overtime
- Staff are always having their hours cut unexpectedly. We had a power outage and many staff were not compensated for showing to work or lost 8 hours of pay. If clients cancelled or failed to show, good luck.
- Understaffed, no one to cover for employees out sick or vacations.
- As an operations assistant I was: cleaning (vomit, urine, after children AND adults), repairing (if I put in a repair request would get reprimanded so I personally fixed toilets, sinks, doors, printers, computers, lighting etc.), scheduling (staff, tours, interviews), contacting families, doing intake, recruiting, stocking, ordering inventory, planning events, training. I was paid $17/hour for doing what could be 4 separate positions.