Huge opportunity to do better. - Sales Associate Bluemercury Employee Review

I can only review my experience working in a location with very little foot traffic. Even though you're hired as a 'makeup artist/sales associate' I think the titles of 'stock clerk' and 'housekeeper' are more realistic titles. Retail sales is definitely the focus, but sadly there's zero retail sales training. As the company opens stores at an extremely fast rate, it seemingly invests little to nothing in updating its antiquated POS system. As an associate, or even as a store manager it's impossible to communicate via company email to anyone outside the company, including vendors or customers. Very impractical and unnecessarily cautious. Pay is adequate at best, and one gets the the sense that all that gratis somehow is to make up for the less than stellar pay. Store managers are required, REQUIRED, to have separate days off, so that pretty much insures that no one gets two days off in a row. There's no set schedule and corporate takes a long time to approve schedules, so it can be very challenging to plan your personal life, doctors appointments etc. Having worked here for two years I definitely see a pattern: new store and district managers start off excited for their opportunity... but slowly disintegrate into frustrated, harried, over-worked and under-supported employees. They then pass on this frustrated and reactionary behavior onto their staff. Every single person that I've encountered present the same: overworked, overweight, overwhelmed. This is the type of company that will use you up, to the last drop.