All the bad reviews are true! - Beauty Advisor Bluemercury Employee Review

1.0
8 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Nice products at the store

Cons

I only worked at BM for literally 2 days and I was done. That company is a joke. Training consists of reading a giant binder. No actual product training, when I asked I was told "you can read product info on the Blue Mercury website". Sometimes the vendors of some brands come in and give you some info but that's about it. How do you expect your beauty advisors to sell the products if they have no knowledge about the products, and no one is going to do homework and not get paid for it. Everyone that worked there (including the manager) were miserable, they all hated it. The iPads for checking out customers crashed constantly, some customers walked out from frustration. Just a big hot mess!!

Explore other reviews about Bluemercury

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment great manager occasional gratis and discount

Cons

I really can not think of any

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Business hours and get to meet some great clients

Cons

Lack of recognition for hard workers. No pay increase. Some employees are getting paid 30+ an hour at most stores and complain about a couple of cents from pay increase where people like myself is getting paid $10 less with no pay increase. Full time employees will do the most work more than anyone else, including management. Management also receives the most recognition over the employees that do the most work. This company has been bought out by Macy’s so I don’t think they care to hear what employees have to say.

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